Robots in our Restaurants?


No, we are not hiring robots to take over employees at Fatburger. But apparently, this is something that is happening worldwide! We are, however, testing tablet systems at our Buffalo’s Cafe locations. I think that tablets have a place at the table, but it’s pretty hard to ask questions, get suggestions from a tablet. I don’t think they replace a server, they make a server more efficient. We’re selling hamburgers shakes and fries, and customers want to talk to somebody and say, ‘Here’s how I want it.’ So I think in the hospitality industry, to assume that technology will take the place of workers is a false assumption. So don’t worry, we’re not hiring robots just yet!

Read more about the addition of robots in the work force here: